RE: Help with RoboHelp 2015?

Subject: RE: Help with RoboHelp 2015?
From: Mike Donoghue <mikedonoghue -at- post-n-track -dot- com>
To: 'TechWR-L' <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 26 Jul 2016 14:14:23 +0000

Have you tried this in different browsers and reviewed settings about allowing popups?

-----Original Message-----
From: techwr-l-bounces+mikedonoghue=post-n-track -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+mikedonoghue=post-n-track -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Jack DeLand
Sent: Tuesday, July 26, 2016 9:51 AM
To: 'Keith Hood' <bus -dot- write -at- gmail -dot- com>; 'TechWR-L' <techwr-l -at- lists -dot- techwr-l -dot- com>
Subject: RE: Help with RoboHelp 2015?

No ideas/help from Adobe Support?

Jack DeLand
Adam Charles Consulting, LLC
734 972 3026
www.adamcharlesconsulting.com

On 7/24/16, 8:49 PM, "techwr-l-bounces+gregory -dot- sweet=health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com on behalf of Keith Hood" <techwr-l-bounces+gregory -dot- sweet=health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com on behalf of bus -dot- write -at- gmail -dot- com> wrote:

ATTENTION: This email came from an external source. Do not open attachments or click on links from unknown senders or unexpected emails.


I've been on the RoboHelp site and can't find anything about this: I have
a project that has 11 HTML files. In 10 of them, I have set up links that
open a popup (size 500 x 300) to show related information. In one of those
files, RoboHelp absolutely refuses to create a working popup. I generate
Webhelp and try the links in that file, and there is no reaction at all. I
can create links that jump to the related information in the same window,
or in a new window, but not in a popup. (End product has to be Webhelp.
It's the only output I can get the software to generate that appears
correctly on screen. I can generate PDFs, Responsive HTML5, Multiscreen
HTML5, etc., but all of them come out malformed and missing elements.)

I've tried redoing the links for the popup using the GUI. I've tried
manually rewriting the popup code. I've tried importing working popup links
from other files. No matter what I do, the links in this one file will not
do a popup.

Any ideas? I need to have this project finished by COB this Thursday.

Keith Hood

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as mikedonoghue -at- post-n-track -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


References:
Help with RoboHelp 2015?: From: Keith Hood
Re: Help with RoboHelp 2015?: From: Sweet, Gregory P (HEALTH)
RE: Help with RoboHelp 2015?: From: Jack DeLand

Previous by Author: Re: oXygen XML editor for XSDs and (potentially) tech doc formats: Mac or Win?
Next by Author: convert VSD (Visio) file to EPS ?
Previous by Thread: RE: Help with RoboHelp 2015?
Next by Thread: Re: Help with RoboHelp 2015?


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads