Re: Help with RoboHelp 2015?

Subject: Re: Help with RoboHelp 2015?
From: Keith Hood <bus -dot- write -at- gmail -dot- com>
To: "Sweet, Gregory P (HEALTH)" <gregory -dot- sweet -at- health -dot- ny -dot- gov>
Date: Tue, 26 Jul 2016 19:52:47 -0500

I figured out how to deal with this class of problem - nuke it from orbit.
I delete the entire paragraph where the trouble spot was and recreate it
manually. It is a caveman solution, but it is reliable.

I have another problem that I'll post about under a different topic.

On Tue, Jul 26, 2016 at 8:36 AM, Sweet, Gregory P (HEALTH) <
gregory -dot- sweet -at- health -dot- ny -dot- gov> wrote:

> Hi Keith,
>
> Did you get this sorted yet?
>
> I donât have a webhelp at hand to explore at the moment, but my first
> thought was to open the browser console and see if it is throwing any
> errors on the page.
>
> My second thought is to review the page and make sure that all tags are
> correct and properly nested. If you are using a strict DTD, one tag out of
> place could kill the scripts on the page, especially if the tag out of
> place is affected by the script. Possibly cut and paste the text into
> something like HTML Tidy?
>
> Cheers
>
> Greg
>
>
> On 7/24/16, 8:49 PM, "techwr-l-bounces+gregory.sweet=
> health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com on behalf of Keith Hood"
> <techwr-l-bounces+gregory -dot- sweet=health -dot- ny -dot- gov -at- lists -dot- techwr-l -dot- com on
> behalf of bus -dot- write -at- gmail -dot- com> wrote:
>
> ATTENTION: This email came from an external source. Do not open
> attachments or click on links from unknown senders or unexpected emails.
>
>
> I've been on the RoboHelp site and can't find anything about this: I
> have
> a project that has 11 HTML files. In 10 of them, I have set up links
> that
> open a popup (size 500 x 300) to show related information. In one of
> those
> files, RoboHelp absolutely refuses to create a working popup. I
> generate
> Webhelp and try the links in that file, and there is no reaction at
> all. I
> can create links that jump to the related information in the same
> window,
> or in a new window, but not in a popup. (End product has to be Webhelp.
> It's the only output I can get the software to generate that appears
> correctly on screen. I can generate PDFs, Responsive HTML5, Multiscreen
> HTML5, etc., but all of them come out malformed and missing elements.)
>
> I've tried redoing the links for the popup using the GUI. I've tried
> manually rewriting the popup code. I've tried importing working popup
> links
> from other files. No matter what I do, the links in this one file will
> not
> do a popup.
>
> Any ideas? I need to have this project finished by COB this Thursday.
>
> Keith Hood
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References:
Help with RoboHelp 2015?: From: Keith Hood
Re: Help with RoboHelp 2015?: From: Sweet, Gregory P (HEALTH)

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