Another maddening RoboHelp problem

Subject: Another maddening RoboHelp problem
From: Keith Hood <bus -dot- write -at- gmail -dot- com>
To: techwr-l <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 26 Jul 2016 20:02:09 -0500

And now for something completely different: I can't get context-sensitive
help working. I have a Webhelp project where each HTML file is specific to
a module in the software. When you click on the help button in a module,
the Webhelp interface should open and show the help page for that
particular module.The help that was on the server, created by a tech writer
who's been gone for years, worked that way. But I can't get mine to work.

I'm trying to use map IDs. I've carefully read everything in the RH "help"
- which is about as useful as a chicken wire shovel. I've spent days
crawling through the RH user forum, which has lots of posts about
context-sensitivity problems, but none of them match my situation. I've
created a map ID file. I've done everything the help says to do, but when
the help is deployed on the server the context-sensitive feature doesn't
work.

Some of the problem is, I can't understand half of what I see on the net.
This is the first time I've used RH in more than 10 years, and a lot of
what people write about this problem, I don't understand. I've been on
Peter Grainge's web site and I can't figure out what the bleep he's talking
about. I need to know if there are any sources that can provide simple,
baby-step instructions. If anyone has any pointers I would very much
appreciate some help.
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Visit TechWhirl for the latest on content technology, content strategy and content development | http://techwhirl.com

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com


Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit
http://www.techwhirl.com/email-discussion-groups/ for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at http://techwhirl.com

Looking for the archived Techwr-l email discussions? Search our public email archives @ http://techwr-l.com/archives


Follow-Ups:

Previous by Author: Re: Help with RoboHelp 2015?
Next by Author: Re: Another maddening RoboHelp problem
Previous by Thread: Re: Book on Modern Technical Writing
Next by Thread: Re: Another maddening RoboHelp problem


What this post helpful? Share it with friends and colleagues:

Sponsored Ads


Sponsored Ads