RE: RH Merged Projects not showing in a new HTTPS environment

Subject: RE: RH Merged Projects not showing in a new HTTPS environment
From: "Gilbert, Brian" <BGILBER -at- transunion -dot- com>
To: Christian Walters <christian -at- christianwalters -dot- net>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Wed, 14 Sep 2016 15:47:50 +0000

What is the OS for the web server? If Linux, capitalization matters in folder and file names. What works in Windows, may not work on Linux. Take a look at the URLs and make sure they are capitalized the same way as the structure on the web server.

Brian Gilbert

-----Original Message-----
From: techwr-l-bounces+bgilber=transunion -dot- com -at- lists -dot- techwr-l -dot- com [mailto:techwr-l-bounces+bgilber=transunion -dot- com -at- lists -dot- techwr-l -dot- com] On Behalf Of Christian Walters
Sent: Wednesday, September 14, 2016 8:21 AM
To: techwr-l -at- lists -dot- techwr-l -dot- com
Subject: RH Merged Projects not showing in a new HTTPS environment

Hi all,

We've created a problem for ourselves, and I can't figure out how to deal with it.

We have a large knowledge base available to our users, containing a lot of Robohelp projects. Everything has been working great since before I joined the company.

Last week, our IT guys switched everything from http to https. For the most part, this has been invisible to us. They asked us to change any URLs in the help to https, but it does it for us if we click an old link.

The problem is this one section of the KB where he have a lot of merged projects. The merged projects aren't showing in the TOC any more once we put them on the web server. (They show fine if we publish locally.)

I can't figure out why that is or what to do about it. Everything I've tried doesn't work.

Has anyone seen this before? Or have any ideas?

Thanks!

--
Christian Walters
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RH Merged Projects not showing in a new HTTPS environment: From: Christian Walters

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