Re: Documentation behind a login

Subject: Re: Documentation behind a login
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: Helen Mullally <helen -dot- mullally -at- alfresco -dot- com>, "techwr-l -at- lists -dot- techwr-l -dot- com" <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 20 Jan 2017 10:17:58 -0800

It's a product management and marketing matter. As long as I'm not being told to do something really stupid, like only putting the installation and login instructions behind the login, and as long as it's not MY job to answer calls from users who can't find the instructions because they haven't logged in yet.

Gene Kim-Eng


On 1/20/17 3:58 AM, Helen Mullally wrote:



I'm interested to know what people think about putting documentation behind a login screen, for example to offer extra documentation for paying customers.


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References:
Documentation behind a login: From: Helen Mullally

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