Re: User Documentation in Agile Development Teams

Subject: Re: User Documentation in Agile Development Teams
From: John G <john -at- garisons -dot- com>
To: Monique Semp <monique -dot- semp -at- earthlink -dot- net>
Date: Mon, 27 Mar 2017 12:09:18 -0400

Many programmers I know loathe and despise users and consider them
'wet-ware' ... live beings who exist solely to misuse and break what they
have so lovingly crafted.

And you wonder why things are the way they are ...


My 2Â,
JG

On Mon, Mar 27, 2017 at 12:05 PM, Monique Semp <monique -dot- semp -at- earthlink -dot- net>
wrote:

> In software development, a problem I've seen far more often is that
>> developers don't really understand customers' use cases.
>>
>
> Yes, that's correct!! <rant-kvetch>I've worked with many teams at many
> companies where the engineers in particular don't have any idea how the
> whole flow will work, what the customers need from the product overall, and
> how the customer will use it. When I talk to the engineers they're often
> not even troubled by the fact that they don't know. They frequently say
> things such as, "I'm just implementing the protocol, and donât need to know
> how this code fits into the process." Such thinking certainly explains the
> lack of usability in systems!</rant-kvetch>
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Follow-Ups:

References:
User Documentation in Agile Development Teams: From: Sue McKinney
RE: User Documentation in Agile Development Teams: From: mbaker
Re: User Documentation in Agile Development Teams: From: Robert Lauriston
Re: User Documentation in Agile Development Teams: From: Monique Semp

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