Re: effective way to ask for reader feedback on a help topic

[Robert Lauriston <robert -at- lauriston -dot- com>]

Google is presenting an impersonal feedback form as if it were a human
expert who's going to read what you write. That doesn't seem terribly
likely to me given the number of Google tech writers relative to the
number of users.

Google users are the product. What Google sells is advertising.

On Sun, Mar 25, 2018 at 2:16 PM,  <mbaker -at- analecta -dot- com> wrote:
> ... Personal access
> to an actual expert is what is being sold here. That is what we should be
> paying attention to. ...
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