Re: Best business arguments for online help?

Subject: Re: Best business arguments for online help?
From: Matt Danda <mdanda -at- yahoo -dot- com>
To: <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 13 Aug 2019 13:43:17 +0000 (UTC)

The best business argument is to get your customers to demand it.Â

If the need for a certain type of documentation isn't either (1) Demanded by customers or (2) Self-evident (e.g., regulatory requirements), then why bother attempting to convince executives of anything?

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