TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: Writing simple procedures From:Sally Derrick <sally -at- DEV -dot- TIVOLI -dot- COM> Date:Thu, 4 May 1995 10:33:15 CDT
Glenda Jeffrey writes:
> I have a question about this -- at what point is something so
> obvious that you don't want to break it out into two steps?
I think the answer to this question depends on your target
audience. Can you assume that you audience knows how to
use a mouse?
The target audience for my company's docs is system administrators
for large distributed networks. We feel it is a safe assumption
that anyone in that position can handle a mouse. we, therefore,
do not tell them to move the cursor nor do we tell them which
mouse button to click. If I were writing docs for a product
pre-installed on new Macs or PCs, I'd be much more specific
on the instructions. In that environment you could easily
have a user that has never used a mouse (although there are
fewer and fewer of those every day).
Just my $.02. :-)
Tivoli Systems Inc
sally -at- tivoli -dot- com