Re: Documenting A Moving Target

Subject: Re: Documenting A Moving Target
From: Sue Gallagher <sgallagher -at- EXPERSOFT -dot- COM>
Date: Fri, 23 Feb 1996 12:28:59 -0800

At 05:28 PM 2/23/96 GMT, Katharine Woods wrote:

>> Management may warn you away from distracting the programmers.
>> Ignore management if you can. The programmers are your most
>> valuable resource.

>Too true! This happened to me in one company. Tech Pubs were
>told in a meeting not to talk to developers because they
>were too busy and to get information from QA. QA were told
>in a separate meeting not to talk to developers because
>they were too busy. Where QA were supposed to get information
>from no-one knew. At this point QA and Tech Pubs raised
>merry hell and the product manager, who'd been making these
>statements, was forced to retract what he'd said.

I had one product manager call me on the carpet... yell at me
in the hallways, even... "What right do you think you have to
be told what's new in the product... we don't *even* tell *QA*
what's new!"

...and so it goes <sigh>.

-Sue Gallagher
sgallagher -at- expersoft -dot- com


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