job opening - Phoenix, AZ

Subject: job opening - Phoenix, AZ
From: "Cramer, Kim" <kcramer -at- NCSLINK -dot- COM>
Date: Tue, 30 Jul 1996 07:46:00 -0700

The company I work for, National Computer Systems, has an opening for a
senior information developer. I've worked here for almost 2 yrs and am
quite happy (except when the #^$*@ developers add stuff to the release
without telling me!). At NCS, information developers are assigned to
Product Units, where we have a say in release content, interface design,
document content and design, and most product issues. We are responsible
for user documentation, specifications, online help, release documents, and
other written aspects of the product. It's a hands-off kind of place -
you're expected to plan and accomplish your tasks on time, and ask for help
if you need it (I much prefer that to micro-management!).

Please send or fax resumes to the Publications Manager (address, etc.
below). If you have any general questions, I'd be glad to answer them.

Kim Cramer
kcramer -at- ncslink -dot- com
Sr. Information Developer
NCS Education, Mesa AZ

National Computer Systems
827 W. Grove Ave.Mesa, AZ 85210
(602) 464-0023
National Computer Systems, an international data collection systems and
services company, is seeking a Sr. Information Developer for its Education
Systems and Services Division (ESSD) based in Mesa, AZ. ESSD develops
administrative systems for the K-12 school district market, including
various student, financial, data aggregation, scanning, and imaging
applications. Applications developed by ESSD run on PC/Windows and IBM
AS/400 platforms. ESSD utilizes a team approach for developing its software
applications. Each product line has its own Product Unit, headed by a
Product Manager, and is staffed by programmers, test specialists, and
information developers.

o Interprets product specifications or works with the software application
or subject matter experts to determine how to document that software
application and offers suggestions for improving usability, when
o Develops information plans for all projects, including deliverables,
scope, schedule, additional resources required (such as contractors), and
o Develops and maintains clear, concise technical manuals and online help
systems, per developed information plans, that fully support ESSD software
o Acts as project leader on assigned projects as necessary, including
assigning tasks to other resources and ensuring that tasks are understood
(if applicable).
o Monitors progress and trouble shoots as needed to ensure established
schedules are met.
o Works with Production staff to schedule camera-ready production,
graphics, review, and printing functions.
o Reviews all deliverables to ensure accuracy and completeness.
o Ensures that all necessary product unit members sign off on content and
accuracy of all deliverables.
o Edits, proofreads, and spell checks own work for accuracy, completeness,
and quality prior to review by others.
o Ensures that all documents adhere to established style conventions.
o Assists in the evaluation and development of departmental publications
o Follows established standards at all times.
o Assists with guiding, training, and developing department employees and
contractors as needed.
o Assists Product Unit in performing duties as necessary to ensure timely
product development and release.
o Incorporates continuous improvement philosophy into daily work processes.
o Performs other duties as directed by Publications Lead, Functional
Manager, or Product Manager.
o No supervisory or budgetary responsibilities.

o Bachelor's degree in business administration, journalism, English, or
computer sciences; or equivalent work experience.
o At least five (5) years experience in technical writing, preferably in a
software development environment.
o Experience using personal computers, word processing software, desk top
publishing, online help development tools, knowledge of publications
procedures and standards required.
o Experience with AS/400, Windows and school district administration
helpful but not required.
o Excellent written and oral communication skills.
o Ability to work effectively with others, demonstrate leadership
abilities, and build effective project team relationships.
o Ability to learn technical information quickly and work independently and
effectively under pressure, with a minimum of direct supervision.
o Attention to detail.
o Ability to plan and organize publications projects.
o Ability to coordinate multiple concurrent publications projects.
o A high degree of customer sensitivity.

Please send resume to: NCS, 827 W. Grove Ave., Attention: Publications
Manager, Mesa, AZ 85210 (no phone calls please)

Or fax resume to: (602) 827-7399 Attention: Publications Manger

An Equal Opportunity Employer M/F/H

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