Course: Product Usability For Doc Professionals

Subject: Course: Product Usability For Doc Professionals
From: "Jared M. Spool" <jspool -at- UIE -dot- COM>
Date: Fri, 18 Oct 1996 20:54:37 -0500

If you are a technical writer, training developer, graphic
designer, editor, web author, documentation manager, or
information developer, please join us for

Andover, MA
November 12-13, 1996

This 2-day course is designed to get you exactly where you want to go
-- to a product that your customers learn easily, use frequently, and

What You'll Learn

Discover techniques that will dramatically change the way you build
products, without requiring any more time, money, or people!

+ Get the information you need to develop your documentation
much earlier in the design process, even before coding begins

+ Lead a diverse development team to consensus on key issues
in just 45 minutes

+ Gather information on how your users work and what
constraints your design needs to address

+ Incorporate the latest usability research on tools such as
On-line Help, Cue Cards, and Wizards

+ Prevent common usability problems by focusing on a few proven
design basics

+ Quickly setup and facilitate inexpensive usability tests to
discover how your users learn and use your product and its
documentation, before you even begin writing

+ Dramatically improve your product's effectiveness with
simple techniques such as tips and hints

The high point of the course is our design competition. Using
everything you've learned, you'll build a fully-working product in
just a few hours. You'll apply your new-found knowledge and have a
blast collaborating with your peers!

This course is taught by Jared M. Spool and Tara Scanlon,
recognized experts in software and documentation usability.

Course Costs

This course costs just $620 per person, or $545 each per
person if four or more people from your company register
at the same time.

And, if you register by October 25th, you'll receive a
one-year subscription to our newsletter, Eye For Design.

Seating is limited, so register early!

Course Location

We are holding Product Usability for Documentation Professionals at
the Andover Marriott. We have reserved a block of rooms at a special
rate for course attendees. Contact the Andover Marriott
(508-975-3600) before October 25th to reserve your room.

To Register

By Phone: (508) 975-4343
By Mail: User Interface Engineering
800 Turnpike Street, #101
North Andover, MA 01845
By Fax: (508) 975-5353
By Email: Courses -at- uie -dot- com

Order Form

___ Yes! I can't wait to attend Product Usability For Documentation
Professionals in Andover, MA on November 12th & 13th, 1996 -- $620.00
per person or $545.00 each for 4 or more. I understand that if I
register before October 25th, I will receive a full year's
subscription to Eye For Design.

___ Maybe. I'd like to see the eight-page brochure which describes
the details of this course. Please fax it to the number below.

___ No, I can't attend this course. But I am interested in hearing
about future events.

Name: ______________________________________________
Title: ______________________________________________
Email: ______________________________________________
Organization: ______________________________________
Address: ___________________________________________
City/State/Zip/Country: ____________________________
Daytime Phone: _____________________________________
Fax Number: _______________________________________

Payment Information:
___ Check enclosed (Payable to User Interface Engineering)
___ Purchase Order # _________ (PO must be faxed with registration)
___ Mastercard
___ Visa
___ American Express
___ Discover

Account #: __________________________________________
Expiration Date: ____________________________________

Substitions may be made at any time. We will accept cancellations
made two weeks before the course, subject to a $40 service charge.
Confirmed registrants who do not attend or cancel within two weeks of
the course will be issued a credit for future courses.

All cancellations must be made in writing.

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