Re: User-centered design

Subject: Re: User-centered design
From: Beth Friedman <bjf -at- WAVEFRONT -dot- COM>
Date: Mon, 8 Feb 1999 13:46:56 -0600

In our previous episode, Susan W. Gallagher said:
> At 01:21 PM 2/8/99 -0500, you wrote:
> >There's a wonderful book titled "The Design of Everyday Things"...
> >I can't tell you the author's
> >name...
> Donald Norman, creator of Lotus Notes, professor emeritus of
> Cognitive Science at UC San Diego, and now, partnered with
> Jacob Nielson in a new venture, Nielson Norman Group.

Good god. The same person wrote _The Design of Everyday Things_ and
created Lotus Notes? I guess that's ipso facto proof that certain
insights don't translate well from the real world to computers.

Beth Friedman bjf -at- wavefront -dot- com
"Long noun chains don't automatically imply security."
-- Bruce Schneier

From ??? -at- ??? Sun Jan 00 00:00:00 0000=

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