RE: apologies

Subject: RE: apologies
From: "Kat Nagel, MasterWork Consulting" <mlists -at- masterworkconsulting -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Sun, 11 May 2003 14:45:42 -0400

At 12:51 p -0400 2003-05-09, John Posada wrote:

If I'm told that a version is enhanced, I might ask what new enhancements were added.

"Uhmmm...we enhanced it with some files that were missed in the last build that will now allow it to work."

Nah. Just stick to the bare minimum of truth: "We enhanced it to improve the functioning of features X and Y, tools that are needed to perform Essential Task Z."

Kat Nagel
Owner, MasterWork Consulting Services
Phone: (585) 820-4045 Fax: (585) 244-3565
Business: katnagel -at- masterworkconsulting -dot- com
Personal: katnagel -at- bluefrognet -dot- net


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RE: apologies: From: John Posada

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