Re: knowledge base tools

Subject: Re: knowledge base tools
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: TECHWR-L Writing <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Tue, 20 Oct 2009 12:41:55 -0700

Here's an article about using the SharePoint 2007 blog site template
as a starting point for a KB:

http://www.abelsolutions.com/Newsroom/SharePointTOTM/Pages/TOTM20092302.aspx


On Tue, Oct 20, 2009 at 12:19 PM, Connie Giordano
<connie -at- therightwordz -dot- com> wrote:
> Sharepoint is not designed to work as a knowledge base, even with the KB
> plug in, so my client's sharepoint implementation we're still looking at
> aintaining the KB in another tool. That being said, the KB I have to rebuild
> is set up in Confluence Wiki, and it's not designed for KB functionality
> either.  I would love to hear about true KB tools in use by folks on the
> list!
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Free Software Documentation Project Web Cast: Covers developing Table of
Contents, Context IDs, and Index, as well as Doc-To-Help
2009 tips, tricks, and best practices.
http://www.doctohelp.com/SuperPages/Webcasts/

Help & Manual 5: The complete help authoring tool for individual
authors and teams. Professional power, intuitive interface. Write
once, publish to 8 formats. Multi-user authoring and version control! http://www.helpandmanual.com/

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References:
knowledge base tools: From: Robert Lauriston
RE: knowledge base tools: From: Connie Giordano

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