Re: Uninstall Instructions for Consumer-level Readers

Subject: Re: Uninstall Instructions for Consumer-level Readers
From: Gene Kim-Eng <techwr -at- genek -dot- com>
To: List, Techwriter <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 24 Jun 2011 09:26:43 -0700

Does development time for an uninstaller applet cost your company more than
handling a couple of thousand tech support calls?

Gene Kim-Eng


On Fri, Jun 24, 2011 at 9:13 AM, John Posada <jposada99 -at- gmail -dot- com> wrote:

> Exactly...
>
> Its a plugin that installs in Outlook. Since we don't support the app
> any longer, we're recommending that the customer remove pluggin to the
> app. Nothing breaks if they don't, it's just a useless pluggin.
>
> Now, convince development to dedicate resources to THAT!
>
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References:
Uninstall Instructions for Consumer-level Readers: From: John Posada
Re: Uninstall Instructions for Consumer-level Readers: From: Bill Swallow
Re: Uninstall Instructions for Consumer-level Readers: From: Gene Kim-Eng
Re: Uninstall Instructions for Consumer-level Readers: From: Bill Swallow
Re: Uninstall Instructions for Consumer-level Readers: From: John Posada

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