Re: Uninstall Instructions for Consumer-level Readers

Subject: Re: Uninstall Instructions for Consumer-level Readers
From: John Posada <jposada99 -at- gmail -dot- com>
To: List, Techwriter <techwr-l -at- lists -dot- techwr-l -dot- com>
Date: Fri, 24 Jun 2011 12:36:24 -0400

They didn't ask me and its not in my hands.


> On Fri, Jun 24, 2011 at 12:26 PM, Gene Kim-Eng <techwr -at- genek -dot- com> wrote:
>> Does development time for an uninstaller applet cost your company more than
>> handling a couple of thousand tech support calls?
>>
>> Gene Kim-Eng
>>
>>
>> On Fri, Jun 24, 2011 at 9:13 AM, John Posada <jposada99 -at- gmail -dot- com> wrote:
>>
>>> Exactly...
>>>
>>> Its a plugin that installs in Outlook. Since we don't support the app
>>> any longer, we're recommending that the customer remove pluggin to the
>>> app. Nothing breaks if they don't, it's just a useless pluggin.
>>>
>>> Now, convince development to dedicate resources to THAT!
>>>
>> ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
>>
>> Create and publish documentation through multiple channels with Doc-To-Help.
>> Choose your authoring formats and get any output you may need. Try
>> Doc-To-Help, now with MS SharePoint integration, free for 30-days.
>> http://www.doctohelp.com
>>
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>
>
>
> --
> John Posada
> http://jposada.zenfolio.com/
>



--
John Posada
http://jposada.zenfolio.com/
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

Create and publish documentation through multiple channels with Doc-To-Help.
Choose your authoring formats and get any output you may need. Try
Doc-To-Help, now with MS SharePoint integration, free for 30-days.
http://www.doctohelp.com

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Follow-Ups:

References:
Uninstall Instructions for Consumer-level Readers: From: John Posada
Re: Uninstall Instructions for Consumer-level Readers: From: Bill Swallow
Re: Uninstall Instructions for Consumer-level Readers: From: Gene Kim-Eng
Re: Uninstall Instructions for Consumer-level Readers: From: Bill Swallow
Re: Uninstall Instructions for Consumer-level Readers: From: John Posada
Re: Uninstall Instructions for Consumer-level Readers: From: Gene Kim-Eng

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