Re: Client access to edit Help

Subject: Re: Client access to edit Help
From: Robert Lauriston <robert -at- lauriston -dot- com>
To: TechWriter <TECHWR-L -at- lists -dot- techwr-l -dot- com>
Date: Wed, 23 Mar 2016 10:15:37 -0700

Generally speaking, Confluence and all other wikis can't do what
Suzette wants. Any edits are visible to everyone. Converting to Word
would not allow customers to modify the online help.

You could give customers an export of a Confluence spacespace and let
them import it into their own Confluence instance, where they could
revise it at will. In other words, you give them the source file and
they have to buy the authoring tool. The plus with Confluence is that
they might have it already, which is probably not the case with a
traditional HAT.

On Wed, Mar 23, 2016 at 10:02 AM, John G <john -at- garisons -dot- com> wrote:
> I would not want to let a customer edit anything that could possibly be seen
> by anyone else.
> We use Confluence which does have an option to allow authors to export an
> article in Word format. Not 100% sure it can be configured to be available
> to end users or not but that may be a possible solution. They could then
> create their own internal version in Word and do what they want with it w/o
> affecting your original source files.
Visit TechWhirl for the latest on content technology, content strategy and content development |


You are currently subscribed to TECHWR-L as archive -at- web -dot- techwr-l -dot- com -dot-

To unsubscribe send a blank email to
techwr-l-leave -at- lists -dot- techwr-l -dot- com

Send administrative questions to admin -at- techwr-l -dot- com -dot- Visit for more resources and info.

Looking for articles on Technical Communications? Head over to our online magazine at

Looking for the archived Techwr-l email discussions? Search our public email archives @

Client access to edit Help: From: Suzette Leeming
Re: Client access to edit Help: From: Robert Lauriston
Re: Client access to edit Help: From: John G

Previous by Author: Re: Windows 10 or not? (possibly OT)
Next by Author: Re: Windows 10 or not? (possibly OT) - Laptop
Previous by Thread: Re: Client access to edit Help
Next by Thread: RE: Client access to edit Help

What this post helpful? Share it with friends and colleagues:

Sponsored Ads